It Can Be Confusing How to Give Condolences, so Here are a Few Ways to Make the Process Easier
Acknowledging a loss can feel challenging, so Schrader-Howell Funeral Home has created this guide with tips and helpful considerations for giving condolences.

In most cases, a funeral or wake will be scheduled before the burial or cremation services in Canton Township, MI. These events can be challenging for some individuals, especially if they are uncomfortable about what to say or do at the event. Finding ways to get more comfortable with the experience is crucial, so here are some rules of etiquette to help make the process easier.
When You Hear About the Loss
If someone speaks to you about the loss in person, this may be a shock so if it feels appropriate, give yourself time before responding. A few helpful tips include:
- Be intentional with your listening. Let the
family or friends talk about the loss; if they don't want to discuss it, don't pressure them to. Keep your focus on the individual's needs in front of you.
- Be sure to acknowledge the deceased life and refer to them by their name.
- If you are in an appropriate position, encourage the family to have a burial, wake, or funeral and ask if you can help them make arrangements.
- Send notes or flowers or offer a donation to help with the event or to an appropriate charity.
A few things to avoid are:
- Don't try to take control of the situation and allow the family to work through their grief in a way that feels appropriate.
- Refrain from bringing up your or other people's experience and stay focused on the individual's loss.
- Grief has no set time frame, so don't expect things to go back to normal or how they were before the loss quickly.
- Don't pressure the family to do anything with the deceased's belongings and allow them to do this independently.
Calling Someone After Loss
If you're unable to visit the individual in person and you need to call them, a few essential considerations include:
- Don't expect them to answer the phone or if it goes to voicemail. Taking calls after a loss can be too much of a burden for some.
- Keep your call short and remember that the family may receive many calls during this time.
- Focus on listening and be prepared for the individual to grieve or cry.
- Don't ask questions about the death or the circumstances; stay focused on the person's needs.
Sympathy Cards
Typically, a sympathy card is the alternative choice for most people and is considered an acceptable option. Handwriting a personal note inside the card can be a heartfelt gesture, and don't be afraid to include a fond memory about how the individual affected your life.
Our Team is Here to Support You
Whether you contact the bereaved via in-person, card, or phone, remember to use sympathetic terms and let them know you are there to support them. Going through a loss can be an exceptionally challenging time, and if you need exceptional cremation services in Canton Township, MI, we are a trusted source. Since 1904 we have been a local provider that our community has depended on, so contact us today if you need to schedule an appointment.